Refund policy
Return & Refund Policy
At Shabit Clothing, customer satisfaction is important to us. Since our products are made and fulfilled on demand through our fulfillment partner, we ask customers to carefully review their order details before completing a purchase.
Returns & Exchanges
We only accept returns or exchanges for items that arrive damaged, defective, or incorrect.
If you receive a damaged or wrong item, please contact us within 7 days of delivery with:
-
Your order number
-
Clear photos of the item and packaging
-
A brief description of the issue
Once approved, we will provide a replacement or refund at no additional cost.
Non-Returnable Items
Because all products are made to order, we do not accept returns or exchanges for:
-
Wrong size selection
-
Change of mind
-
Incorrect shipping address provided by the customer
-
Minor color differences caused by screen displays
Please check sizing charts carefully before placing your order.
Refunds
Approved refunds will be processed back to the original payment method within a few business days after review.
Order Cancellations
Orders can only be canceled before production begins. Once an order is in production, it cannot be canceled.
Contact Us
For any issues regarding your order, please contact us at:
shabitclothing@gmail.com